Service:
- Timely response: We will contact you within 24 hours, quickly respond emails and provide solutions.
- On time delivery: Time is gold for you and also for us.
- Professional Services: We provide optimal solutions and professional installation and technology services for you.
Product certification:
Our products have passed the ISO9000 certification, CE certification, all products are in accordance with ISO9000:2000 quality management.Our diversity of products is to meet all kinds of customer demands.
Packaging & shipment:
Installation & commissioning:
FAQ:
Q: Why we believe in your company?
A: a. We are factory with more than 15 years’ manufacturing experience.
- We are the leading professional supplier of solution, machines and service for pallet processing industry.
- All products achieved ISO9001:2000 quality management certificate and CE certificate.
Q: What is the delivery time?
A: About 7- 45 working days after the contract signing (After getting deposit). Delivery time will vary depending on the type of the machine, shipping method selected and part availability.
Q: What are your payment methods?
A: Accepted Payment Type: T/T, L/C, Western Union, Cash. After sign the contract, pay the 30%-50% deposit of total purchase price and pay the full payment before delivery.
Q: Can you send me the video to show how the machine works?
A: Certainly, we have made video of every machine and uploaded them to Youtube.
Q: How about the quality of your products?
A: a. Our products are manufactured strictly according to national and international standard.
b. All the machines are 100% tested before delivery.
Q: How long is the warranty of your equipment? Do you supply spare parts?
A: Our warranty period is one year generally. We can supply spare parts.
Q: Do you provide equipment operation training?
A: Yes. Our technicians are available to guide the installation, adjustment, commissioning and operation training of the machines on the working site.
